Product Designer specializing in interaction design for technical systems. With 8+ years at Amazon, I bring clarity and usability to complex interactions through thoughtful, in-depth design.
Cross-Functional Collaboration
Collaboration with PMs, engineers, and researchers is at the center of my process. Early flows, prototypes, and visual mockups turn ideas into something tangible — creating shared clarity and helping teams decide faster.
Leading the end-to-end design of a drag-and-drop testing platform helped the team enable developers to validate connected devices more efficiently. The work introduced a new device-building pattern that evolved through multiple iterations to balance usability with technical feasibility.
Another initiative focused on redesigning the device onboarding experience — simplifying complex setup workflows and reducing setup time from over an hour to minutes. Both efforts reflect what I value most about design: using clarity and collaboration to reduce friction and help people accomplish their goals.
Designing for alignment
I collaborate with PMs and engineers to define goals, surface trade-offs, and guide decisions that keep teams aligned from concept to launch.
Designing with engineering
Clarity comes from design and discovery. I explore prototypes and technical docs to build shared understanding, keeping design and engineering aligned.
Designing for clarity
I use flows, mockups, and prototypes to turn uncertainty into something visible so teams can discuss, decide, and move forward together.
About the Designer
I’m Thuong Nguyen — a Product and Interaction Designer based in Seattle. Over the past eight years at Amazon Web Services, I’ve focused on improving how developers and administrators interact with connected devices, designing tools and workflows that bring clarity to complex systems. My work often bridges design and engineering — using prototypes, flows, and visual design to make decisions visible and align teams around shared understanding.
My background began in graphic design, working with nonprofits and public figures like Coco Rocha and Nigel Barker. That foundation in visual craft, combined with years of close collaboration with engineers, continues to shape how I design for technical audiences today — balancing clarity, usability, and feasibility.
→ Explore my work or connect with me to collaborate.